About Us

Who we are

Texas Shoe Exchange North is a shoe store in Round Rock, Texas, and this site is where its women's footwear range is sold online.

We are a shop, not a warehouse brand. The people who answer the phone are the same people who work the floor, and what we know about a shoe we know from putting it on customers' feet rather than from a spec sheet.

Where to find us

Our storefront is at 4401 I 35 N Frontage Rd, Round Rock, TX 78665, inside Round Rock Premium Outlets.

Opening hours are Mon–Thu 12 PM–8 PM, Fri–Sat 11 AM–8 PM and Sun 12 PM–6 PM, Central Time. You can reach us on (512) 428-5187 during those hours or at support@texasshoeexchange.com at any time. If you would like directions, the map and a Get Directions link are on our Contact page.

What we sell

Women's comfort and dress footwear — loafers, pumps, clogs, mules, sandals, ballet flats, walking shoes and casual sneakers.

The range is organised into five collections: Dress Pumps & Heels, Loafers & Slip-Ons, Clogs & Mules, Walking & Comfort Shoes and Everyday Casual Shoes. What runs through all of them is construction rather than styling: cushioned insoles, built-in arch support, removable footbeds for anyone who wears their own orthotics, and widths that run from narrow through double wide. If a shoe cannot be stood in for a full day, it does not interest us much.

How orders work

Orders placed before 12 PM Central on a business day are processed the same day; after that, the next one.

Handling takes 1–2 business days and transit runs 4–8 business days within the United States. Standard shipping is $8.00, free on orders of $70.00 or more, and Express is $15.00. Returns are accepted within 30 days of delivery, with no restocking fee. The full terms are on our Shipping Policy and Refund Policy pages, and if something goes wrong we aim to have a person on it within 3 business days.