Privacy policy

1. Who is responsible for your data

Texas Shoe Exchange North, 4401 I 35 N Frontage Rd, Round Rock, TX 78665, is responsible for personal information collected through this store.

Questions about this policy go to support@texasshoeexchange.com or (512) 428-5187.

2. What we collect

We collect what an order needs and what the site records automatically.

From you: name, delivery address, billing address, email address, phone number and order contents. From your device: IP address, browser and operating system, referring page and the pages viewed on this site. Payment card details are entered on the payment processor's page and are never stored on our systems.

3. Why we use it

Order information is used to take payment, ship the order and handle returns and support.

Device information is used to keep the store secure, detect fraud and understand which pages are used. We contact you about your order at any time; we send marketing email only if you have opted in.

4. Who we share it with

We share personal information only with the service providers who make an order work.

That is our ecommerce platform, the payment processor, the shipping carrier and our email provider. Each receives only what its task requires. We do not sell personal information. We disclose information to law enforcement where the law compels it.

5. Cookies

This site uses cookies to keep your cart, remember your session and measure page use.

Blocking cookies in your browser is possible, but the cart and checkout will not work correctly without them.

6. How long we keep it

Order records are kept for as long as tax and accounting law requires; other data is kept only while it is needed.

7. Your rights

You may ask for a copy of your personal information, ask for it to be corrected, or ask for it to be deleted.

Email support@texasshoeexchange.com from the address on the order. We reply within 30 days. A deletion request cannot remove records we are legally required to keep, such as invoices.